eBooks

                                              NEW MEMBERS RECEIVE THE DISCOVERY I E-BOOK WITH THEIR 30 DAY FREE TRIAL
 

Need help maintaining stability and consistency? In today’s fast paced and continuously changing world, it is essential to provide "tools of the trade" for your team. Implementing the step-by-step systems, protocols, and resources offered by Dental World Connected reduces stress and offers peace of mind. Our eBooks will support you in providing practical everyday protocols and systems, allowing your team to repeat and reproduce the results you are looking for. In conjunction with our article library, informative video collection, suggested reading list, and our community forums, these eBooks can help you grow as a leader and as a team-builder. Our eBooks are designed in Microsoft Word for easy editing, so every protocol will represent you and your unique practice philosophy.

To learn more about Dental World Connected and our wealth of resources for improving the performance of your dental practice, contact us today.



Discovery I eBook

Would you like to improve your practice and become a more successful and productive business owner? The DiscoveryI process is your opportunity to change the direction of your practice today! Ramping up your business success and taking it to the next level requires a new roadmap.If you don't know where you're going, how will you and your team ever get there? Through a series of thought provoking questions The DiscoveryI process will guide you to define and/or redefine your mission, values, purpose and goals. You do not have to be a dentist to benefit from the Discovery I process. If you are the CEO of your life you will benefit from this process too!
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Discovery II eBook

The most effective way to initiate the process of moving forward is by inviting your team to become part of the process. Including your team and asking for their input is the fastest way to reach the next level as well as the way to ceate your coalition of support. When making changes you will always have the same two issues; the hard issue of implementation and the soft issue of people being resistant to change. When you honor your team members by asking for their support and input they become less resistant to change and besides, it's no secret that the team has some of the bery best ideas! Remember:No man is an island! If you have taken the time to complete the Discovery I eBook, the most logical next step is to download the Discovery II eBook. The step-by-step process of how to collaborate with your team is your guide on how to move forward together!
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New Patient eBook

New Patient eBook Table of Contents: Standard Telephone Greeting New Patient Initial Phone Call-guideline and verbiage New Patient Protocol-guideline and verbiage(additional) Call Log: Tracking for Potential New Patients New Patient Intake Form New Patient Intake Form-Endo Emergency Patient telephone protocol New Patient Welcome Packet-welcome letter/second opinion letter, registration, medical hx, dental hx forms, pre-clinical questionnaire, smile assessment Tour for New and Potential Patients Thank you letters Thank you letter to referring patient Follow up outstanding treatment letters New Patient Tracking form - accepted treatment New Patient Tracking form - declined treatment
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Hygiene-Continuous Care eBook

Table of Contents: SYNOPSIS: Doctor/Hygiene Guide for Successful Results FLOW CHART: Hygiene/Periodontal/Non- Surgical Periodontal Therapy Clinical Protocols: Detailed step by step system: Patient Treatment - Start to finish Adult Continuing Care Appointment Child Continuing Care Appointment Panoramic Radiograph Intra-Oral Camera Diagnodent Oral Cancer Screening Flouride Varnish Application MI Paste Non-Clinical Protocols: In Person Script: Pre-Appointment Scheduling Protocols: Continuing Care Program Continuing Care- Phone Calls/ Letters Telephone Scripts: Continuing Care- Patients Continuing Care- Past Due Sample PatientLetters: Continuing Care- Past Due/ Letter #1 Continuing Care- Past Due/ Letter #2 Scheduling Initiative- Final Letter PROTOCOL/ PRODUCTIVE FREE TIME
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Hygiene-Non Surgical Therapy eBook

Hygiene Non-Surgical Periodontal Therapy eBook Table of Contents: SYNOPSIS: Doctor/Hygiene Guide for Successful Results FLOW CHART: Hygiene/Periodontal/Non- Surgical Periodontal Therapy Clinical: Step by step guide to EVALUATE-CLASSIFY-INFORM-initial appt periodontal assessment Patient Education: The Asset of your teeth The “Body-Mouth” Connection Protocols: Periodontal Maintenance Appointment Scaling & Root Planing Appointment Localized Antibiotic Application Post Operative Instructions: Scaling & Root Planing Informed Consent & Refusal: Non- Surgical Periodontal Treatment Periodontal Treatment- Non- Surgical or Refer to specialist Periodontal Treatment- Scaling & Root Planing Refusal of Diagnosed Periodontal Treatment Non-Surgical Periodontal Therapy Sample Follow-up Letters: Interrupted Periodontal Treatment Unscheduled Periodontal Treatment Overdue Periodontal Maintenance Scheduled Periodontal Treatment PROTOCOL/ PRODUCTIVE FREE TIME
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Inter-Office Communication eBook

Comprehensive Four Page Daily Preparation Meeting Protocol (includes purpose, preparation and implementation) Staff Meeting Protocol
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Comprehensive Survey & Testimonial eBook

Comprehensive Survey and Testimonial eBook
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Job Description/Performance Standards eBook

Generic job descriptions can be vague and nonspecific. In many practices the only way to create an accurate job description is to customize it therefore we have provided over 200 job descriptions and 26 job titles for customization. Remember an agreed upon job description is a mandatory component for successful teams. Customized job descriptions are essential for: recruiting-create appropriate interview questions & providing candidate with specifics orientation-new employees understand job expectation training-accurate training depends on accurate job descriptions establishing standards & expectations team members need a point of reference performance reviews-job descriptions help to track performance and progress guide for individual on the job responsibility compliance for legal requirements
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Administrative/Front Office Protocols eBook

Administrative Protocols eBook : table of contents Start of the day (Front Desk Use) Standard telephone greeting Acknowledging Patients with a formal greeting Emergency Patient (Telephone Call) Trauma Patient (Telephone Call) Patient Information Update Confirmations Filling the schedule Accounts Receivable Patient Walkout Managing Broken Appointments & Cancellations Daily Cancellation/Reschedule Log Changing/Rescheduling Appointments Scheduling Multiple Appts/Children of Divorced Parents Managing Complaints Successfully Specialist & Referrals Continuing Care Calls Outstanding Treatment protocol Documentation Lab Case Tracking (Front Desk Use) Office Policy Manual Continuing Ed/Vacation/Lunch Time Productive Free Time Shut Down/End of the Day
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Dental Assistant/Clinical Protocols eBook

Clinical Protocols eBook : Table of contents Start of Day procedures Patient Entry to Exit Proper use of Routing Slips - Huddle and walk out Prepared for the patient Seating the patient/patient educational software Sample Treatment Plan Doumentation Dismissing the patient/Re-stocking operatories Sample Handpiece Maintenance Sample Cold Sterilization Maintenance Tracking Lab Cases Tracking Lab Cases Form Ordering Nitrous & Oxygen Ordering Nitrous and Oxygen Tracking Log Models, Bleaching Trays, Nightguards Tracking Models,Bleaching Trays, Nightguards Log Biohazard Removal Productive Free Time – Assistants End of day/Closing the Operatory
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Effective Business Systems eBook

Clear consistent systems enable everyone to be on the same page and facilitate successful outcomes. Are your systems effective? Check out our 11 page comprehensive systems overview chart and start solving some of your problems immediately-this package is a gift!!
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Tracking/Accountability eBook

Tracking/Accountability eBook Table of Contents: Tracking for Potential New Patients: Call Log (For Front Desk use) Greeting Patients with a Formal Greeting Tracker and Directions (For Front Desk Greeter use) Patient Information Update Tracking (For Front Desk Greeter use) Daily Cancellation/Reschedule Log (Front Desk use) Treatment Tracking (For Front Desk use) New Patient (Accepted Treatment) New Patient (Declined Treatment) Existing Patient (Accepted Treatment) Existing Patient (Declined Treatment) Weekly Treatment Tracking (Front Desk Report) Accepted Treatment Declined Treatment Lab Case Tracking (For Front Desk use) Outstanding Claim/Resolution Tracking (For Insurance Coordinator use) Hygiene Continuing Care Calls Tracking (Weekly) Hygiene Continuing Care Time Clock/ Calls Tracking (Detailed Tracking) Hygiene Pre-Appointments/Cancellations/Blood Pressure Checks/Oral Cancer Hygiene Scaling & Root Planing (quad & single site) Hygiene Procedure /Continuing Care/ Non-Surgical Periodontal Therapy Tracking Patient Exam/ Complex Procedure/Blood Pressure Tracking (For Dental Assistant/ Doctor use) Patient Wait Time Tracking ( For Clinical use) Efficiency/Anticipation Tracking (For Dental Assistant use) Patient Quality Survey/ Testimonials Tracking (For Front Desk Greeter use) Patient Testimonials Form Patient Quality Survey Tracking Patients who Leave the Practice
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Internal Marketing eBook

We offer over 100 suggestions and sample ideas!
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External Marketing eBook

We offer over 50 suggestions and sample ideas!
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Insurance eBook

COMING SOON Insurance eBook: Insurance Verification Worksheet Managing Outstanding Insurance Successfully Pre-Treatment Estimates Outstanding Claim/Resolution Tracking Form Staying current-insurance resources Medical Cross-Coding Cheat Sheet
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Scripts/Verbiage/Letters eBook

COMING SOON We share a collection of scripts/letters & verbiage.
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Financial Coordinator Protocols

COMING SOON Financial Coordinator Protocols Table of Contents: Sample Treatment Plan Sample Payment Plan & Options Financial Coordinator I Financial Coordinator II Financial Arrangements/Extended Payment Plans
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'Review and Renew' Team Building Workshop

COMING SOON Annual workshop & training session to ensure team members are on the same page and that they continue to be an extension of your practice philosophy.
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